Reeso Tiles does not allow returns of any kind on its products. All sales are final.

Reeso Tiles, Inc. would like the buyer to acknowledge that due to the nature of our products they will be irregular in size, shape, dimension, texture and color.

Please be aware that the tiles may not look as pictured on our website and we highly recommend sending you a sample before purchase.  We would also like you to be aware that, even though we take great care in packaging our merchandise some minor breakage should be expected.

For this reason, we highly recommend you purchase an additional 15% to cover any damages incurred in route, to have additional pieces to cover waste during installations, and to have enough to cull out any pieces that you may not like.

All orders are insured by the carrier and all claims will be paid according to the carriers acceptance. It will be to your benefit to carefully inspect your order for any external damages before accepting possession of it. Under no circumstances can any returns, exchanges, or cancellations be accepted.

We can ship to any address in the contiguous United States.  Alaska, Hawaii, and Puerto Rico will require special quotes, please contact us for that.  We do not ship internationally.  

When you request a quote, we will estimate shipping and delivery dates for you based on the availability of your items and the best shipping option.

Please also note that the shipping rates for many items we sell are distance and weight-based. The weight of any such item can be found on its detail page under additional information. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.